Reputation Management: How to Handle Fake Reviews
Online reviews have a significantly impact your business’s reputation. Genuine reviews, both positive and negative, offer valuable feedback that can help build trust with potential customers. However, fake reviews—whether malicious or dishonest—can tarnish your image. Properly managing these situations is crucial, and how you respond can either mitigate or amplify the damage.
This is a brief guide on reputation management, particularly focused on handling fake reviews.